SwipyEatSystem Status
All Systems Operational
99.97% Average Uptime
Over the past 6 months across all services
Jun
99.98%
May
99.95%
Apr
99.97%
Mar
99.99%
Feb
99.96%
Jan
99.98%
Services
Current status
Menu Builder
Menu creation and management platform
POS System
Point-of-sale processing and transactions
KDS System
Kitchen display and order routing
Online Ordering
Customer-facing ordering platform
Payment Processing
Payment gateway and transaction handling
API Gateway
REST API and third-party integrations
Real-Time Sync
Cross-device data synchronization
Analytics Dashboard
Reporting and business intelligence
Incident History
Past incidents
Scheduled Maintenance — Database Migration
Planned database migration to improve performance. Expected 15-minute downtime for Analytics Dashboard between 03:00–03:15 UTC.
June 15, 2025
Degraded Performance — Online Ordering
Some users experienced slow load times on the Online Ordering platform. Root cause identified as a CDN caching issue. Resolved with CDN configuration update.
June 8, 2025
API Gateway — Elevated Error Rates
Elevated 5xx error rates on the API Gateway affecting approximately 2% of requests. Issue traced to a misconfigured load balancer rule deployed during a routine update.
May 28, 2025
Scheduled Maintenance — Infrastructure Upgrade
Planned infrastructure upgrade to support new regions. Brief service interruptions for Real-Time Sync during the migration window.
May 12, 2025
Payment Processing — Intermittent Failures
A subset of payment transactions experienced failures due to a third-party payment provider outage. Failover to backup provider activated automatically.
April 30, 2025
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